Disagreement is a natural act and cannot be unlearned or trained away. Our work is not about achieving surface harmony or simply learning how to communicate. Unless there is a sustainable way to disagree and stay connected, over time, old habits and patterns will invariably return.
Business therapy involves creating an engaged cycle of "comfortable" conflict. It is possible to harness conflict and use it to sustain vital relationships and reveal dynamic business solutions.
Creativity thrives in the convergence of differing points of view. Generally, the more dynamic and intense, the better. This is how business owners and partners prosper: they constructively integrate different ideas and approaches to creatively solve problems. Like nuclear energy, when it is controlled and harnessed, it can lead to extraordinary results; when out of control it can be destructive. Some level of tension is critical to the growth and evolution of the enterprise.
However, creative tension ceases to be positive when it escalates into conflict. People then either separate or polarize and the creative flow stops. Any benefit that comes from the convergence of different points of view ends. This is a common phenomenon with close and long term relationships, whether they are business or personal, and particularly when money is at stake.
The key is to be able to disagree and stay constructively engaged
When business and enterprise relationships get too entrenched in a cycle of conflict, it becomes too difficult to move forward in a constructive manner. The best ideas or approaches aren’t possible. No negotiation can lead to anything positive from this place. Everyone loses.
Constructively harnessing conflict results in the restoration of a more flexible, thriving and creative business environment.